Shipping Policy

Effective Date: 23-February-2025

Thank you for choosing D3V.STORE for your shopping needs. Please review our Shipping Policy for important information regarding shipping rates, delivery times, and other details.

1. Shipping Zones

• Domestic Shipping: We offer shipping to over 25,000+ pincodes across India.
• International Shipping: Currently, we do not offer international shipping. We apologize for any inconvenience and look forward to serving international customers in the future.

2. Shipping Rates

• Free Standard Shipping: Free shipping on all orders on or above ₹999.00.
• Standard Shipping Fee: A flat rate of ₹99.00 for orders under ₹999.00.

3. Processing Time

• Orders are typically processed and shipped within 1-2 business days upon receipt of payment.
• Processing times may be longer during peak seasons or promotional periods. Any delays in processing will be promptly communicated to you.
• Please note that our shipping partners do not operate on Sundays and public holidays.

4. Delivery Time

• Standard Shipping: Estimated delivery within 3 to 5 business days after dispatch.
• Delivery times may vary based on the destination and unforeseen factors beyond our control, such as weather conditions or carrier delays.

5. Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
• Track your order by clicking the tracking link provided in the email or by logging into your account on our website.
• If you have any issues with tracking your order, please contact us at [email protected] or +91 7703026343.

6. Shipping Restrictions

• Certain items may be subject to shipping restrictions based on size, weight, or regulatory factors.
• If an item cannot be shipped to your location, you will be notified during the checkout process.
• In the event an order cannot be shipped, we will issue a full refund within 5 business days.

7. Shipping Address

• Ensure that your shipping address and contact details are accurate and complete.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• If you need to update your shipping address after placing an order, please contact us immediately at [email protected] or +91 7703026343.
• Additional shipping charges may apply for reshipping orders with corrected addresses.

8. Shipping Delays

• While we strive to ensure timely delivery, delays may occur due to factors beyond our control, such as weather conditions or carrier delays.
• We will notify you of any significant delays as soon as possible.
• We are not liable for any delays caused by the shipping carrier.

9. Undeliverable Packages

• If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you for further instructions.
• Additional shipping charges may apply for re-delivery.

10. Contact Us

For any inquiries or assistance regarding your order or our Shipping Policy, please reach out to our customer support team:

• Email: [email protected]
• Phone/WhatsApp: +91 7703026343
• Instagram Direct Message: @d3v.store
• Business Hours:
  • Monday – Thursday: 10:00 AM – 07:00 PM
  • Friday – Sunday: 11:00 AM – 04:00 PM
• Address:
  8/192, Arya Nagar, Kanpur, Uttar Pradesh, India – 208002

We are committed to responding to all queries promptly. Pending queries will be addressed with priority on the next business day.