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Terms & Conditions

Effective Date: 23-February-2025

1. Introduction

Welcome to D3V.STORE (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website https://d3v.store (the “Website”) and any related services (collectively, the “Services”). By accessing or using our Services, you (“user,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Eligibility

By using our Services, you represent and warrant that you are at least 18 years old or have the consent of a parent or guardian and have the legal capacity to enter into these Terms.

3. Account Registration

  • Account Creation: You may need to create an account to access certain features. You agree to provide accurate and current information during registration and update it as needed.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

4. Services Offered

D3V.STORE provides:

  • A platform to browse and purchase art-related products and merchandise.
  • Community features allowing user interaction via comments and reviews.
  • Product production services, including manufacturing, packaging, order fulfillment, and customer support.

5. Payment Terms

  • Accepted Payment Methods: We accept payments via Cash on Delivery (COD) and Razorpay.
  • Pricing & Taxes: Prices are listed in INR and include applicable taxes unless stated otherwise.
  • Order Confirmation: Orders are subject to acceptance. We reserve the right to refuse or cancel any order due to errors in pricing or availability.
  • Payment Processing: Razorpay securely processes online payments. We do not store your payment details.
  • Cash on Delivery (COD): Payment is collected by the delivery agent at the time of delivery.

6. Shipping and Delivery

Please refer to our Shipping Policy for details on:

  • Available shipping options and carriers.
  • Order processing (typically 1-2 business days).
  • Estimated delivery times.
  • Non-refundable shipping charges.
  • International Shipping: We currently ship only within India.

7. Returns and Refunds

Refer to our Return & Refund Policy for:

  • Return Eligibility: Items must be unused and in original packaging.
  • Return Window: Initiate a return within 15 days of delivery.
  • Refund Processing: Refunds for prepaid orders will be processed within 15 days after return pickup; COD orders receive store credit within 1-2 days.
  • Non-Returnable Items: Some products may not be eligible for return.

8. User Conduct

You agree not to:

  • Violate any laws or regulations.
  • Infringe upon our or others’ intellectual property rights.
  • Engage in fraudulent or deceptive practices.
  • Upload malicious content or collect data without consent.
  • Post offensive, harmful, or defamatory content in community features.

9. Intellectual Property Rights

  • Ownership: All content on the Website is our property or our licensors’ and is protected by law.
  • Limited License: We grant you a non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

10. Privacy Policy

Refer to our Privacy Policy for details on:

  • Data Collection & Usage: What information we collect and how we use it.
  • Data Sharing: Circumstances under which we may share your data.
  • User Rights: How you can access, modify, or delete your personal data.
  • Cookies & Tracking: Usage of cookies and tracking technologies.

11. Disclaimers

  • “As Is” Basis: Our Services are provided “as is” without warranties of any kind.
  • No Warranty: We do not guarantee uninterrupted, error-free, or secure operation of our Services.
  • Third-Party Links: We are not responsible for content or practices of third-party websites linked on our platform.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Exclusion of Damages: We are not liable for indirect, incidental, special, or punitive damages.
  • Maximum Liability: Our total liability for any claims shall not exceed the amount paid by you in the last 6 months.

13. Indemnification

You agree to indemnify and hold D3V.STORE, its affiliates, officers, and employees harmless from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the Services.

14. Termination

  • By Us: We may suspend or terminate your access to the Services at any time for violations, fraudulent activities, or harmful conduct.
  • By You: You may discontinue use of our Services at any time.
  • Effect of Termination: Upon termination, your right to use the Services ceases immediately.

15. Governing Law and Jurisdiction

These Terms are governed by Indian law. Any legal proceedings will take place in Kanpur, Uttar Pradesh, India.

16. Changes to Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Services after changes signifies your acceptance.

17. Miscellaneous

  • Severability: If any provision is held invalid, the rest remain in effect.
  • Entire Agreement: These Terms, along with our Privacy Policy and Return Policy, form the complete agreement between you and us.
  • No Waiver: Failure to enforce any right does not constitute a waiver of that right.

18. Contact Information

For questions or concerns, contact us:

  • Email: [email protected]
  • Phone/WhatsApp: +91 7703026343
  • Address: 8/192, Arya Nagar, Kanpur, Uttar Pradesh, India – 208002
  • Business Hours:
    • Monday – Thursday: 10:00 AM – 07:00 PM
    • Friday – Sunday: 11:00 AM – 04:00 PM
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